Tumpe Mail
Tumpe Mail gives your business professional email.
Use email addresses based on your own company domain, access them at mail.tumpetech.com, and give your staff a more professional way to communicate with customers, suppliers and partners.
Get started with Tumpe Mail
Already use Tumpe Mail?Open webmail
Start Here
What is a business email?
A business email is an email address that uses your business name. Instead of a personal Gmail or Yahoo address, your email can look like it belongs to your organisation.
Business Benefits
Practical reasons to move official communication onto your own domain.
Looks professional
Customers can see that the message comes from your business, school, church, firm or organisation.
Builds trust
A company email address helps your business look more established when sending quotations, invoices and documents.
Easy to remember
Addresses such as [email protected] are easier to share on signs, profiles, cards and websites.
Keeps work separate
Business messages are easier to find when they are not mixed with personal email.
Domain Names
What is a domain name?
A domain is your business name on the internet. The same name can be used for your website and your email, so customers see one clear identity.
You do not need to worry about the technical setup. Tumpe Tech connects everything for you and explains what you need to know.
tumpetech.comyourcompany.co.zmyourcompany.com
Simple Answers
You can start even if your business is still growing.
Do I need a website first?
No. You can have professional email even if your website is not ready yet.
Can I use my current domain?
Yes, in many cases. If you already own a domain, Tumpe Tech can review it and explain the next step.
Can I add staff later?
Yes. You can request more mailboxes or addresses as the organisation grows.
Do I need technical knowledge?
No. We handle the setup and explain the parts you need to use.
What Is Included
What do you receive?
Tumpe Mail brings company email, web access, mobile and desktop access, calendar, contacts, spam protection, cloud mailbox storage and local support into one communication service. Extra storage, migration and package options are confirmed before work begins.
Professional business email addresses
Use Tumpe Mail addresses based on your organisation’s own domain, such as [email protected].
Webmail at mail.tumpetech.com
Read and send email securely from any modern browser when you are away from your usual device.
Phone, tablet and computer access
Use Tumpe Mail on compatible Android phones, iPhones, tablets, laptops and office computers.
Desktop applications
Connect Tumpe Mail to compatible email applications on Windows, macOS and Linux.
Calendar and contacts
Keep work appointments and contact details connected to your business communication.
Business-grade cloud storage
Your mailbox stores email online. Storage size and upgrade options depend on the package quoted.
Reliable spam protection
Incoming mail can be checked to reduce common spam and unwanted email. No email system blocks everything.
Local setup support
Tumpe Tech helps with setup, login guidance and common access issues according to your package.
Transparent Pricing
Simple pricing for managed business email.
Tumpe Mail pricing is based on the number of mailboxes your organisation needs, plus any once-off setup, domain, migration, storage or extended support work that applies. You only pay for the services your business actually needs, and costs are explained before work begins.
- Monthly mailbox pricing is managed from one pricing configuration file.
- Annual pricing can be added from the same configuration when approved.
- Domain registration, migration and unusual support needs are quoted separately.
Tumpe Mail Packages
Choose the level of support that fits your organisation.
These packages are built around managed service and local support, not cheap mailboxes without help. Final Kwacha amounts can be updated from the pricing configuration when approved.
For new businesses
Starter
Individuals, start-ups, churches, consultants and small businesses that need a professional company email address.
Price to confirmper mailbox / month
- Professional email address using your domain
- Webmail at mail.tumpetech.com
- Android and iPhone access
- Desktop email application setup guidance
- Calendar and contacts
- Spam protection
- Local setup support
Most common
Business
Growing teams, law firms, suppliers, contractors, schools and NGOs that need several staff mailboxes and ongoing help.
Price to confirmper mailbox / month
- Everything in Starter
- Multiple staff mailboxes
- Common role addresses such as sales@ or accounts@
- Help adding phones and computers
- Mailbox storage suitable for normal business use
- Migration review from Gmail, Outlook or another provider
- Ongoing administration support
For larger teams
Corporate
Corporate organisations and teams that need more users, more planning, migration support, administration and staff guidance.
Custom quoteper mailbox / month
- Everything in Business
- Larger mailbox rollouts
- User planning by department
- Migration planning where required
- Staff guidance and administration support
- Optional onsite or extended support
- Support scoped around your organisation
How It Works
A simple path from enquiry to working email.
You choose what your organisation needs. Tumpe Tech handles the setup, creates the Tumpe Mail addresses and helps your team start using them.
Choose what you need
Tell us how many people need email and which addresses you want, such as info@, accounts@ or sales@.
Register or connect a domain
You can use an existing domain or ask us to explain domain options. We connect everything for you.
We create the email addresses
Tumpe Tech sets up the agreed mailboxes and helps you understand how to log in.
We help connect your devices
We can help add the email to compatible phones, tablets, laptops and office computers.
You start using Tumpe Mail
Your team can send and receive email through webmail, mobile apps or compatible desktop applications.
Setup Time
How long does setup take?
Most new accounts can be prepared quickly once the domain and quotation details are confirmed. Some domain or migration work takes longer.
Most new email setups
Often ready within 24 hours after the domain and quotation details are confirmed.
New domain registrations
May take slightly longer depending on the domain type and approval process.
Existing email moves
Migration is reviewed first because the time depends on the current provider and mailbox condition.
One-Time Setup Fee
Once-off setup fee.
A once-off setup fee applies when Tumpe Tech prepares your Tumpe Mail service. This covers the first setup work that gets your business email ready to use. It is charged once, not every month.
Once-off setup fee to confirm
- Initial setup
- Domain connection or configuration
- Mailbox account creation
- Device setup assistance
- Testing that sending and receiving works
- Basic guidance for the first login
Domain Registration
Domain registration is separate because domain prices vary.
A domain is your business name on the internet, such as yourcompany.com or yourcompany.co.zm. Tumpe Mail needs a domain so your email can use your business name.
Tumpe Tech can register a new domain or review an existing one. Domain registration is quoted separately because prices vary by extension.
Do I need a domain?
Yes, Tumpe Mail uses a domain so your addresses can look like [email protected].
Can I use my existing domain?
Yes, in many cases. Tumpe Tech can review it and explain what needs to be changed.
Can Tumpe Tech register a domain for me?
Yes. Domain registration can be discussed and quoted separately.
Why is it charged separately?
Different domain endings have different prices and renewal rules, so the exact cost must be confirmed before registration.
Additional Mailboxes
Add mailboxes as your team grows.
A mailbox is one email account that a person or department can sign in to. You can start small and add more people later without changing your business identity.
sales@accounts@director@support@
Storage
Storage can grow when your business needs more room.
Every mailbox includes storage suitable for normal business use. If your team stores many attachments, reports, scans or long email histories, extra storage can be added where available without changing email addresses.
- Tumpe Mail does not advertise unlimited storage.
- Storage upgrades are quoted when needed.
- Tumpe Tech can help review whether older mail should be moved, archived or cleaned up.
Migration Services
Moving old email is available and quoted after review.
Migration means helping move email from an old provider into the new setup. The amount of work depends on how many accounts you have, how much email is stored, and whether the old provider allows practical access.
Migration is quoted after review because two businesses can have very different amounts of old email to move.
GmailOutlookAnother hosting providerOld company email accounts
Support When You Need It
Support when you need it.
Basic support is included so your team is not left alone with technical instructions. Larger support needs are discussed separately so expectations stay clear.
Basic support included
- First login guidance
- Common phone and computer setup help
- Password-reset guidance
- Adding or removing mailboxes by request
- General Tumpe Mail questions
May be quoted separately
- Staff training sessions
- Large email migrations
- Onsite visits
- Extensive troubleshooting
- Major mailbox clean-up or archive work
Comparison
Tumpe Mail is managed business communication, not just an inbox.
| Feature | Typical free email | Tumpe Mail |
|---|---|---|
| Professional address | Uses a free provider name | Uses your business domain |
| Business branding | Looks personal | Looks official and established |
| Local support | Usually online articles only | Support from Tumpe Tech in Zambia |
| Migration assistance | You handle it yourself | Available and quoted after review |
| Administration | Managed by each user | Tumpe Tech can help add, remove and guide users |
| Multiple users | Difficult to organise professionally | Designed for teams and role addresses |
| Business features | Basic personal email features | Email, webmail, calendar, contacts and device access |
| Security | Depends on personal account habits | Business setup with spam protection and managed guidance |
| Calendar | Personal calendar | Business calendar support |
| Shared contacts | Usually personal contact lists | Contacts connected to business communication |
Optional Services
Extra items are explained before they are added.
Some businesses need only mailboxes. Others need domain registration, extra storage, migration or extended support. These are quoted clearly so there are no surprise charges.
Domain registration
Charged separately
Domain prices vary depending on the extension, such as .com or .co.zm, so domain registration is quoted separately.
Additional storage
Quoted when needed
Extra mailbox storage can be added where available without changing your email address.
Email migration
Quoted after review
Moving old email from Gmail, Outlook or another provider depends on the number of accounts and the condition of the existing mailbox.
Extended support
Quoted separately
Staff training, large migrations, onsite visits and extensive troubleshooting may be quoted separately.
Suitable Organisations
Useful for organisations that want clearer official communication.
Small and medium-sized businessesConstruction companiesLaw firmsTraining providersPrivate clinicsSchools and collegesNGOsProfessional consultantsSuppliers and contractorsAssociations and churchesIndividuals starting businesses
Local Support
You are not left alone with technical instructions.
Many services only give online documentation. Tumpe Tech provides local, practical support for Zambian businesses that want real help getting email working.
Real local support
You can speak to people in Zambia who understand the local business context.
Setup assistance
Tumpe Tech helps with the first login and common phone or computer setup.
Moving from another provider
If you use Gmail or another provider now, Tumpe Tech can review whether migration is possible and quote it separately.
Help when things change
Ask for help when adding staff, resetting passwords or planning more addresses.
Webmail Access
Access your email
Existing Tumpe Mail users can read and send email through the secure webmail portal.
Use the email address and password provided for your account.
mail.tumpetech.com
For existing Tumpe Mail users only. This opens the separate webmail application in a new tab.
Open webmailQuotation Details
What to include when you ask for pricing.
The more clearly the current email situation is described, the easier it is to quote the setup, support and any extra work fairly.
- Number of required mailboxes
- Existing domain, if any
- Current email provider, if any
- Approximate storage needs
- Whether old email must be moved
- Devices requiring setup
- Required aliases such as info@, accounts@ or sales@
Why Tumpe Tech
Tumpe Mail, explained and supported in plain language.
Local support
You are not left with only online documentation when you need help.
Clear advice
Tumpe Tech explains domains, mailboxes and setup in ordinary language.
Professional setup
The work is planned around your business name, staff and devices.
Room to grow
You can start with what you need now and request more mailboxes or storage later.
No technical knowledge required
We connect the technical parts for you and show your team how to access email.
Related Services
Tumpe Mail fits naturally with websites, documents and recurring workflows.
FAQ
Tumpe Mail questions.
What is a business email?
It is an email address that uses your business or organisation name, such as [email protected], instead of a general personal email address. Tumpe Mail is Tumpe Tech’s service for setting this up and supporting it.
What is a mailbox?
A mailbox is one email account that can send, receive and store email. For example, [email protected] can be one mailbox and [email protected] can be another.
Why do I pay per mailbox?
Each mailbox has its own account, storage, setup and support needs. Paying per mailbox lets your organisation start with only the users it needs.
Can I share one mailbox?
You can use shared addresses such as info@ or sales@ where appropriate, but sharing one password between many people is usually harder to manage and less professional. Tumpe Tech can help you decide what is practical.
Can I add users later?
Yes. More mailboxes can be added later as your team grows.
Can I remove users later?
Yes. Mailboxes can be reviewed when staff change. Before removing any mailbox, your organisation should decide what happens to its old messages and documents.
Do I need a website?
No. You can use professional email before you have a website. If you build a website later, the same domain can normally be used.
Do I need a domain?
Yes. Tumpe Mail uses a domain so your email can use your business name. If you do not have one, Tumpe Tech can discuss domain registration separately.
What is a domain?
A domain is your business name on the internet, such as yourcompany.com or yourcompany.co.zm. It can be used for a website and for email.
Can I keep my current domain?
Yes, in many cases. Tumpe Tech can review your current domain and explain what needs to happen.
Can I use my phone?
Yes. Your email can be set up on compatible Android phones, iPhones, tablets, laptops and office computers.
Can I use webmail?
Yes. Existing Tumpe Mail users can access webmail at mail.tumpetech.com using their full email address and password.
Can I use Outlook?
Yes, compatible desktop email applications can usually be configured. Setup steps may differ depending on the version and device.
Can I use Gmail to read my mail?
Some people prefer to connect business email to another mail app. Tumpe Tech can discuss what is practical for your setup, but Tumpe Mail webmail is the simplest supported access path.
What happens if I need more storage?
Tumpe Tech can review the mailbox and explain upgrade options. Extra storage or a larger package may cost more.
Can I buy more storage?
Yes, where storage upgrades are available. Extra storage is quoted based on what the mailbox needs.
Can I add more employees later?
Yes. You can request more mailboxes or additional addresses as the organisation grows.
What happens if I forget my password?
Contact Tumpe Tech support. We can guide you through the correct password-reset process for your account.
Can you migrate my old emails?
Migration may be possible depending on your current provider, number of accounts and mailbox condition. Tumpe Tech reviews this before confirming the work and cost.
How long does setup take?
Most accounts are ready within 24 hours after the required details are confirmed. Some domain registrations or email migrations may take longer.
Can you help my staff?
Yes. Basic guidance is included. Staff training, onsite visits or extensive troubleshooting may be quoted separately depending on the support needed.
Next Step
Let’s get your business email set up.
Tell us how many Tumpe Mail accounts your organisation needs and whether you already own a domain. Tumpe Tech will explain the available setup and provide a quotation.